Shipping policy

All products are shipped from the United States of America, NEW MEXICO STATE.

All domestic orders will be shipped via USPS (United States Postal Service) by default, unless buyer chose another shipping service during checkout. Orders that have been qualified for Free Shipping discount are going to be shipped via USPS First Class Mail shipping method. All international orders will be shipped via USPS First Class International by default, unless buyer chose another shipping method during checkout.

If you ordered during a holiday, or on a long holiday weekend (Such as Labor Day), your order may take an extra two days for processing in addition to the normal processing time.

Delivery time for USA customers:

- Most orders will get delivered within 5-8 business days from the date in which it was shipped and depending on the shipping service you have chosen at checkout. Please refer to the shipping provider for delivery schedules on weekends.
- There will be no deliveries on holidays or Sundays.
- Domestic shipping cost includes tracking information.

Delivery time for INTERNATIONAL customers:

- USPS First Class International includes tracking ID. Most orders are delivered withing 2-4 weeks.

- DHL Express shipping service with a tracking number is used to ship and deliver some international orders.

- For customers convenience, duties and taxes are calculated and collected at checkout, so buyer don't have to pay them upon delivery

- Delivery time for international orders 2-5 days, depending on your local customs, weather, distance, and other factors. Please see DHL.COM for estimated delivery times.

- Package tracking ID is included.

Wrong Shipping Address

- In the event when you've provided us with the wrong shipping address, and your package gets returned to us, you will be responsible for the shipping charges associated with re-shipping the package.

Shipment Delays/Missing Package

In a rare event, when you notice that your package is being delayed, missing tracking information or arrived damaged, please feel free to contact me any time. I will be happy to help contacting Postal service and do my best to try to resolve the issue.

NOTE: Please understand that we are not responsible for any damage or package loss occur by postal or shipment services.

SPECIAL NOTE: Once packages are accepted and in the care and hands of the shipping service, any delays will be the responsibility of that shipping service.