You got questions? We got answers! (the information on this page is being updated periodically)
Frequently Asked Questions
Custom Listings
A category designed for the new & custom designs. These listings contain visual customizer that has a variety of free cliparts and fonts to help you design your logo "from scratch", re-design or upload your own logo, if you already have one.
Re-Order Listings
A category designed for our returning customers from The Beam City and current repeat customers. These listings are made for a faster checkout and do not require any customization. Since we are already have your logo/design on file, we can engrave your it on any type of labels you choose to order.
Note: If you not sure what we have on file for you, feel free to request a screenshot of your previous logo/design via live chat, before placing your order.
Pre-Made Listings
A category of pre-designed labels for the customers who either don't have time to design their own tags or not sure about what to design just yet. These listings do not require any customization and are easy and quick to order.
Processing Time
Our average turn around time within 5 business days though it could be extended to 7 business days during busy seasons.
Delivery Times
USA delivery: 3 - 7 days (tracking ID included);
Worldwide delivery: 1 - 4 weeks (depending on the selected shipping service during checkout)
For more information about shipping, please refer to our Shipping Policy
Care Info
Because we work with variety of different materials, please refer to each listing's description for specific care information.
Chat with us
Cant find information you are looking for? Please don't hesitate to contact us using our Live Chat feature, located below