FREQUENTLY ASKED QUESTIONS
You got questions? We got answers!
Collapsible content
CUSTOM listings vs RE-ORDER listing
Custom listing are meant for new customers and customers with changed logos or designs, while RE-ORDER listings are meant for current repeat customers
CUSTOM Listings
Custom listing are meant for new customers and customers with changed logos or designs. These listings contain visual customizer with variety of free cliparts and fonts to help you design your tags "from scratch" and "upload file" feature that allows you to upload your own logo if you already have one.
RE-ORDER listings
RE-ORDER listings are created for current repeat customers and returning customers from The Beam City. For your convenience, these listings require no customization, since we already have your design templates on file.
Processing & Delivery Times
Current processing time is 5 to 7 business days (does not include weekends)
Delivery times are vary by location, but your order should be delivered within 3-7 days locally and 1 to 3 weeks internationally.
Please refer to our Shipping Policies for more information.
Care instructions
Because we work with variety of different materials, please refer to each listing's description for specific care information.